Systems Development & Information Officer (Education Team) - CMB1648e
Job description
Systems Development and Information Officer
About this opportunityDo you thrive working systematically and effectively in a fast-paced environment?
Are you looking for a new and rewarding challenge?
We are looking to recruit an enthusiastic and proactive individual to join our Education Systems Development and Support Service. We primarily develop and support Capita One amongst other educational systems.
This role is available is full time on a permanent basis and will be based from home.
The role will involve taking the lead in developing, maintaining, and improving the Capita One database. You will ensure the database along with other systems are effective, meet the standards required, and data is accurate. You will support and understand end user processes and requirements across a number of teams in using Capita One. You will create and maintain support documentation and be aware of changes in DfE policy and associated forthcoming reporting requirements. You will provide training via TEAMS to end users in groups and on a 1-2-1 ad hoc basis. You will also support and upskill junior colleagues within the team. The ability to write crystal reports or use SQL would be a distinct advantage. Knowledge or experience of supporting the creation and submission of Statutory returns to the DfE would be advantageous along with being familiar with acronyms used within Education.
Experience of using MS Teams and any call resolution package would be desirable.
This will enable Cumberland and Westmorland & Furness Councils to deliver a high-quality service to their customers, guaranteeing compliance with statutory requirements and undertaking on-going analysis to support effective service delivery.
Cumberland Council is currently delivering a hosted ICT Service for Cumberland Council, Westmorland and Furness Council and Cumbria Fire and Rescue Service. The provision of these services will be disaggregated at a future date and employees will be TUPE allocated to one of the two Councils.
Key responsibilities:
Who we are looking for:
To succeed in this role, we are looking for someone with a solid and broad experience of supporting and developing Capita One across a range of modules. Somebody who can understand complex issues yet explain them in an easy to understand fashion. Somebody who can create and develop report writing to help shape services and meet statutory requirements. Somebody with the ability to take the initiative and work independently from home with little supervision. If this sounds like you we would love to hear from you.
You will have and understanding of relevant local authority legislation including GDPR and Information Security. A team player who can work with a high degree of accuracy and attention to detail you will bring innovative solutions and strong problem-solving skills to the team.
We are looking for individuals who embody our organisation's core values: ambitious, collaborative, compassionate, empowering, and innovative. We believe in the power of these values to drive positive change, deliver excellent public services, and shape a better future for our communities.
We are also about potential over perfection and we can help you grow in the role and thrive in your career.
If you meet one or more of the criteria above, and wish to be considered for this scheme, select 'yes' to the appropriate question during your application. Find out more.
Diversity, Inclusion & AdjustmentsWe’re dedicated to enhancing the diversity of our workforce and we encourage applications from individuals of all backgrounds. That’s why we’re a proud Disability Confident Employer and also an Age Friendly Employer – to provide opportunities for everyone to thrive.
If you need any reasonable adjustments to participate in the recruitment process, please let either the hiring manager or our Resourcing Team know by emailing Resourcing@Cumberland.gov.uk. While adjustments aren’t always guaranteed, we’ll always listen and we’ll try our best to accommodate your needs.
Application and Interview information
Please note this role may close early subject to demand. If you’re interested in applying, you should apply well before the advised closing date. We cannot accept applications once the role has closed.
Please read the supporting information:
Please also refer to our Careers site to find out more:
