Engagement and Communications Officer

About the Role

This role is available on a temporary basis.

We are seeking a dynamic and creative Communications and Engagement Officer to lead on communications activity for a key council project, priority, or service area. This is an exciting opportunity to make a real impact by shaping how we engage with stakeholders and communities, and by supporting meaningful culture change.

You’ll work closely with the council’s corporate communications team and relevant internal and external stakeholders to deliver high-quality, strategic communications that raise awareness, drive engagement, and support the success of the project.

Key Responsibilities

• Build strong relationships with stakeholders to encourage active support and contribution.
• Develop and deliver a comprehensive communications and engagement plan tailored to the project.
• Lead marketing campaigns across digital and traditional channels to raise the profile of the project and the council’s work.
• Create high-quality, brand-aligned communications that meet corporate identity standards.
• Improve stakeholder engagement and customer satisfaction across key audiences including staff, members, customers, and communities.
• Support forward planning of communications and engagement activity.
• Contribute to project performance and help drive cultural change.

This role is available on a temporary basis.

Who we’re looking for

We’re looking for individuals who embody our organisation's core values: ambitious, collaborative, compassionate, empowering, and innovative. We believe in the power of these values to drive positive change, deliver excellent public services and shape a better future for our communities.

We’re also about potential over perfection and we can help you grow in the role and thrive in your career.

Be sure to take a look at the post specification (below) for the essential criteria for this role.

Contact

For more information about the role or to arrange an informal chat prior to your application, please contact Gill Forster-Spratt by email at gill.forster-spratt@cumberland.gov.uk 

Guaranteed Interviews

We offer a guaranteed interview to the following applicants as long as your application can demonstrate you meet the essential criteria for the role.

• Those who consider themselves disabled as defined by the Equality Act 2010
• Those in care or who have left care and are aged 24 and under
• Armed forces veterans whose last long term substantive employer was the armed forces

If you meet one or more of the criteria above, and wish to be considered for this scheme, select 'yes' to the appropriate question during your application. Find out more.

Diversity, Inclusion & Adjustments
We’re dedicated to enhancing the diversity of our workforce and we encourage applications from individuals of all backgrounds. That’s why we’re a proud Disability Confident Employer and also an Age Friendly Employer – to provide opportunities for everyone to thrive.

If you need any reasonable adjustments to participate in the recruitment process, please let either the hiring manager or our Resourcing Team know by emailing Resourcing@Cumberland.gov.uk. While adjustments aren’t always guaranteed, we’ll always listen and we’ll try our best to accommodate your needs.

Easily apply by submitting your CV and answering a few short questions.

Application and Interview information

• Closing date: 12th October 2025
• Interview date: TBC

Please note this role may close early subject to demand. If you’re interested in applying, you should apply well before the advised closing date. We cannot accept applications once the role has closed.

Please read the supporting information:

• Post Specification

Please also refer to our Careers site to find out more:

• Our Staff Benefits
• Candidate Support
• About Cumberland Council