About this opportunity **Internal Applicants Only**
Join Cumberland Council as a Service Manager – Quality Assurance & Governance
Are you passionate about driving quality and improvement in Adult Social Care and Housing services? Cumberland Council is seeking a dynamic leader to head our quality assurance and governance functions. You’ll play a pivotal role in preparing for Care Quality Commission inspections, leading self-assessment and improvement planning, and ensuring our services meet the highest standards. This is a strategic role with influence across internal teams, external partners, and national forums.
This role is available on a permanent basis.
Who we’re looking for We’re looking for someone with substantial experience in quality management, regulatory compliance, and continuous improvement. A relevant degree or equivalent experience is essential, along with strong leadership and interpersonal skills. In return, we offer a supportive and forward-thinking environment, flexible working arrangements, and the opportunity to shape services that make a real difference to adults in our community.
Be sure to take a look at the post specification (below) for the essential criteria for this role.
Contact
For more information about the role or to arrange an informal chat prior to your application, please contact name by email at Paul.Latimer@Cumberland.gov.uk
Guaranteed Interviews
We offer a guaranteed interview to the following applicants as long as your application can demonstrate you meet the essential criteria for the role.
If you meet one or more of the criteria above, and wish to be considered for this scheme, select 'yes' to the appropriate question during your application. Find out more.
Diversity, Inclusion & Adjustments
We’re dedicated to enhancing the diversity of our workforce and we encourage applications from individuals of all backgrounds. That’s why we’re a proud Disability Confident Leader and also an Age Friendly Employer – to provide opportunities for everyone to thrive.
If you need any reasonable adjustments to participate in the recruitment process, please let either the hiring manager or our Resourcing Team know by emailing Resourcing@Cumberland.gov.uk. While adjustments aren’t always guaranteed, we’ll always listen and we’ll try our best to accommodate your needs.
Application and Interview information
Easily apply by submitting your CV and answering a few short questions
Please note this role may close early subject to demand. If you’re interested in applying, you should apply well before the advised closing date. We cannot accept applications once the role has closed.
Please read the supporting information:
Please also refer to our Careers site to find out more:
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